On May 23 2018, Academy of Justice upon request of the Free Legal Aid Agency, with the support of UNDP organized the second training for officials of this institution on Case flow management.
Purpose of this training was to implement the planning and coordination of all working processes, with the purpose of increasing efficiency at work and performance of cases within the legal and reasonable time framework.
Trainers stipulated the advantages of the correct management of cases, emphasizing initially the work ease in the institution, avoiding undesirable situations, increase of working efficiency and eliminating waste of time. In this direction, an important contribution on case flow management was given to establishment of a good team work environment, which beyond any doubt will increase the public trust in the respective institution.
The training provided practical cases and work in groups, where participants initially presented practical problems during their management, and at the same time presented proposals for solving the noted issues.
Beneficiaries of this training were officials of the Free Legal Aid Agency from Prishtina, Gjilan, Ferizaj, Gjakova, Mitrovica and Podujevo. Participants at this training were also members of NGOS like CRPK, CLARD and Active Women of Gjakova.
23-05-2018